Terms & Conditions for The Chale Show Please read these Terms & Conditions carefully before purchasing a ticket for The Chale Show ("the event") operated by Chale Show Ltd.on behalf of CHALE HORTICULTURAL SOCIETY, REGISTERED CHARITY 1129215 (“the event organiser). 1. Tickets may only be purchased by individuals aged 18 or over. 2. A valid ticket (or QR Code) must be produced to get into the Event. You must print off your order and present at the Gate on the Day of the show. N.B. Physical tickets WILL NOT be sent out in the post. Only e-tickets will be provided. Removing any part of, altering or defacing the ticket may invalidate it. All individuals aged under 16 are entitled to free entry to the event, but a ticket must be obtained online in advance to ensure entry. Tickets must be presented at the gate for scanning to enable entry to the event. Each ticket purchased is valid for a single day entry to The Chale Show only during the year specified on the ticket. Exit and re-entry on the same day is possible, but visitors must get a stamp on the way out. 3. It is your responsibility to check your tickets as if you have made a mistake they cannot always be rectified after purchase. 4. Chale Show Ltd will not be responsible for any ticket that is lost, stolen or destroyed prior to the event. It is not always possible to issue duplicate tickets where there is potential for both the original and duplicate tickets being used, thereby compromising the licensed capacity of the event. 5. Ticket prices are representational of those stated on the website at the time of purchase. Please note: advertised prices will increase the closer it gets to the event. All prices set are inclusive of any applicable taxes but exclusive of any booking fee or delivery fee (if purchasing online). 6. Tickets are non transferable and non refundable. You may not re-sell or advertise tickets for sale for profit through any medium not authorised by the Promoter, through online auction or other websites, including the Event's own social media channels. Reselling tickets for profit or commercial gain will render them void. Due to operational issues beyond our control (i.e. the weather), some advertised features/services may not always be available. In this very unlikely situation, we are unable to offer refunds. 7. The Event shall not be liable for any loss or damage arising from your purchase of the ticket or attendance at the event including any disappointment or loss or damage to any personal property you bring to the venue (we advise you not to bring anything of value to the event) but excluding any liability for death or personal injury caused as a result of the Events negligence, which shall be unlimited. However, if found in any circumstances to be liable, the Events liability shall be limited to the price paid for the ticket to the Event. 8. Whilst the Event will make every effort to resolve any unforeseen difficulties that may arise during the event, the Event reserves the right to refuse admission or exclude any member of the public who becomes abusive or who behaves inappropriately or in any other reasonable circumstance. In this circumstance, no refund will be given. 10. To ensure everyone’s safety, the Event reserves the right to conduct security searches and ask to look in your bag prior to entry into the Event and to confiscate any item which are deemed to cause risk to the event. 11. You must comply with instructions and directions given by security staff and stewards, they are there to protect your safety. 12. The Event reserves the right to change the programme line up/artists without notification or make an alteration to the advertised details for the performance at short notice. If this happens then the Event is not obliged to refund your money or exchange tickets. 13. The Event reserves the right to open the gates at other times in the interests of safety. 15. No glass or glassware can be brought onto site. 16. Performances will take place in all weathers so long as deemed safe to do so. Please consider that the event is in a rural exposed location and can be subject to higher winds! 17. You are not permitted to bring alcohol the site, this is a condition of our licence. Only alcohol purchased from one of the licensed bars or vendors may be consumed on site. 18. Please keep bags and belongings with you at all times, security have the right to remove all unattended bags. For any inquiries regarding these Terms & Conditions and for full event T&Cs, please see thechaleshow.co.uk.
